Your billing date is on or the same day of the month that you ordered your website on. Your credit card will automatically be charged each month until you cancel.
You can cancel your website either by clicking the Access Client Area to Upgrade or Cancel button in your website admin or by accessing the client portal.
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Log into the client portal: https://www.onlinecandidate.com/clients/clientarea.php
- Click the the blue Services Box, The View All link in Your Active Products/Services, or you can click the link of the domain shown in the Your Active Products/Services box.
- Click the green Active button.
- In the Manage Website Order screen, click the red Request Cancellation button.
- Complete the form and click the Request Cancellation button.
- You will see a confirmation screen. You will also receive a confirmation email.